1. Help Center


  • Vacuum regularly to remove fine dirt particles. For best results, use a suction only vacuum - no beater bar, no rotary power head. Vacuum in the direction of the pile.
  • Act quickly to clean spills.
  • If needed, add a small amount of dish detergent to a water mixture to clean stain, working from outside in. Oil-based stains may require a dry-cleaning liquid.
  • Do NOT scrub or rub.
  • If your rug is finished with an indoor/outdoor appropriate binding material, the rug can be taken outside, hosed down, and cleaned with water and dish detergent.
  • Rugs can be hung and allowed to fully dry before being returned to their place.